Effective Date: July 26, 2018
800-4GPS is required to collect the following information to effectively provide our services and to help us personalise and improve your experience.
We collect information in a few ways:
We may collect and store any information you provide us with when you use 800-4GPS’s Services, including when you add information on a web form, add or update your account information or when you otherwise correspond with us regarding Services.
Additionally, for quality and training purposes or for our own protection, 800-4GPS may monitor or record telephone conversations. By communicating with 800-4GPS, you acknowledge that your communication may be overheard, monitored, or recorded without further notice or warning.
When you purchase online, we also collect information about your transactions and your activities in order to facilitate processing. This includes:
In order to help protect you from fraud and misuse of your personal information, we may collect information about you and your interactions with 800-4GPS’s Services. We may also evaluate your computer, mobile phone or other access device to identify any malicious software or activity.
As a provider of GPS Solutions, we are required to have access to real time Device-Specific Information regarding your personal and/or company asset(s). Our servers automatically log this device-specific information and store it as ‘History’ for a predefined period of time dependant on the particular service and make it accessible to both you and our monitoring personnel. At the end of the predefined period some logs are automatically and permanently cleared from our servers. Your login usage details are also logged by our servers and include information such as, username, login time and login duration.
People have different privacy concerns. Our goal is to be clear about what information we collect and how it is used. You may also choose not to provide certain information. However, it is important to remember that the quality of our services is reliant on the information that we receive from you.
We aim to keep your personal information up to date at all times and request that you update us with any changes to your information. When you request an update to your personal information, we may ask you to verify your identity before we can act on your request.
The information that we collect is primarily used to provide you with a secure, efficient and customised service. Information may be used to:
When you access our website or use 800-4GPS’s Services, we (including our affiliates) may place small data files on your computer or other device. These data files may be cookies, pixel tags, "Flash cookies," or other local storage provided by your browser or associated applications (collectively "Cookies"). We use these technologies to recognize you as a client; customise Services, content, and advertising; measure promotional effectiveness; help ensure that your account security is not compromised; mitigate risk and prevent fraud; and to promote trust and safety across our sites and Services. You are free to decline our Cookies if your browser or browser add-on permits, unless our Cookies are required to prevent fraud or ensure the security of websites we control. However, declining our Cookies may interfere with your use of our website and Services.
We store and process your Personal Information securely on our computers and those of our affiliates.
Your information is protected using physical, technical, and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration. Some of the safeguards we use are firewalls and data encryption (Web based HTTPS - SSL encryption - RSA 1024 bit encryption and XXTEA encryption for GPS devices), physical access controls to our data centres, and information access authorization controls.
Access of clients’ Personal Information is restricted to 800-4GPS’s employees, affiliates and authorised agents who require specific information in order to process requests, and who are subject to strict contractual confidentiality obligations. We review our information collection, storage and processing practices, including physical security measures regularly to guard against unauthorised access to systems.
800-4GPS is committed to adequately protecting your personal information regardless of where the data resides and to providing appropriate protection for your personal information where such data is transferred across borders.
We may share your Personal Information with:
We may share aggregated, Non-Personally Identifiable Information publicly and with our partners including, publishers, advertisers or connected sites. For example, we may share information publicly to show trends about the general use of our services.
This is specific information regarding your personal and/or company asset(s) and may include data such as device images, device state, device location, vehicle speeds & mileage or other information and reports which can be reasonably linked to such information.
This is information which you provide to us which personally identifies you, such as your name, date of birth, email address, billing address or other data which can be reasonably linked to such information.
This is information that is recorded about clients in such a way that it no longer reflects or references an individually identifiable client.
These refer to external service providers such as security, towing, shipping, technology, fraud prevention, credit bureau & collection agency, marketing, customer service, external accountants or other trusted companies, organizations or individuals. Our contracts with Affiliates dictate that the Personal Information made available to them in connection with the services they perform are not for their own benefit and use for purposes other than those intended is strictly prohibited.
Please contact us with any queries or for further clarification regarding this policy.